What does the monthly timeline look like?
You have until the 1st of the month to sign up for that month's delivery. We place the order with the roaster on the 2nd, and schedule the coffee to be roasted for the following week. The day that it is roasted, the coffee is shipped to our warehouse in the US. Once received, it is immediately repacked and shipped to your door. Expect your delivery around the 15th.
When will my coffee arrive?
Generally, you can expect your delivery around the 15th of the month. Relying on international shipping schedules can be complicated though, and we have to work within the bounds of the schedule of the US Customs. Instead of guaranteeing the date it will be in your hands each month, we build the shipping itinerary around freshness. That way, even if you get it a few days before or after the 15th, it will be as fresh as possible. We will send you an ETA each month so you're ready when it arrives.
What type of coffee will I get?
Each month, we collaborate with the featured roaster to get you the best they have to offer. Your coffee will always be fresh, whole bean, single origin specialty-grade arabica coffee. Beyond that, though, the options are endless. If you are in the Brewer Box or Cafe Box programs, each bag will be a different single origin coffee.
So how much coffee should I order?
Here's an easy way to think about it:
1 bag should make around one cup every other day for a month.
2 bags should make around one cup every day for a month.
4 bags should make around two cups every day for a month.
How much coffee will I get each month?
Retail coffee bags vary in size from roaster to roaster, but the average size outside the U.S. is 250g. Instead of standardizing the amount of coffee each month by repackaging the beans ourselves, we would rather highlight the coffee the way the roaster intends, using their sizing, branding and packaging.
I need a break. Should I cancel?
You should not. (I mean, you definitely can. No pressure!) But a great option if you just need a month or two off is to pause your subscription, which you can do at any time by logging into your account, clicking "Manage" and then clicking "Pause" — see? Easy!Get Started